1. Introduction
Welcome to ATRK Hosting (atrkhosting.com). This International Sales Policy governs the sale of our hosting services to customers residing outside of Turkey. By purchasing our services, international clients agree to comply with the terms outlined below.
2. Services Offered Internationally
We provide fully managed WordPress hosting services, domain registration, SSL certificates, and cloud-based solutions to customers worldwide. Availability may vary based on local regulations and payment restrictions.
3. Payment Terms
All international transactions must be completed through accepted payment gateways such as credit/debit cards, PayPal, and bank transfers. Payments are processed in USD or EUR. All currency conversion fees or international transaction charges are the responsibility of the customer.
4. Taxes and VAT
Depending on your country of residence, additional taxes (such as VAT) may be applied during checkout. Customers are responsible for complying with local tax regulations and ensuring proper reporting.
5. Refund Policy
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We offer a 7-day money-back guarantee for first-time hosting plans (excluding domain names and add-ons).
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Refund requests must be submitted in writing to info@atrkhosting.com within 7 days of purchase.
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After the refund window, no returns or credits will be issued.
6. Service Activation & Delivery
All hosting services are provisioned digitally and delivered via email within minutes to a few hours after payment confirmation. Domain registrations may take up to 24 hours depending on verification and TLD requirements.
7. Support for International Clients
Our technical support is available in English and Turkish via ticket, email, and live chat. We operate on GMT+3 (Istanbul Time), and aim to respond to all inquiries within 12–24 business hours.
8. Restrictions and Compliance
ATRK Hosting services must not be used for illegal, unethical, or prohibited activities under international laws. We reserve the right to suspend or terminate accounts found in violation of our Acceptable Use Policy.
9. Data Privacy & Security
All client data is stored securely and in compliance with international data protection laws including GDPR. We do not sell or share your data with third parties.
10. Changes to Policy
ATRK Hosting reserves the right to update this policy at any time without prior notice. Clients are encouraged to regularly review this page for updates.
Contact
For international sales inquiries, please contact:
📧 info@atrkhosting.com
🌍 Visit us at https://atrkhosting.com